Our phone is open 365/24/7.
As far as possible, we are trying to establish a mobile-number for a contact person to the receiver but also to the sender. In that way, we always have the opportunity of giving both parts the message, in case of issues or if we need to send a POD to the sender.
Via our many years of work, we have established a good network of small engaged and independent courier-drivers around most of Europe, which gives us the possibility to solve almost any thinkable situation.
We also have collaborators, who have trucks for bigger jobs. Sometimes the costumers’ goods are too large for being transported in one van, but that is no problem. Our single largest transport consisted of 5 courier vans in motorcade.